RESERVATIONS/CANCELLATIONS POLICY
Some Salon/spa services may require a major credit card to secure appointments. If you must reschedule or cancel appointments, please notify us 24 hours in advance to avoid an automatic credit card charge of $20.00 service fee reserved. For a ‘no show’, your credit card is automatically charged for the value of the service fee. Scheduling can be done directly on this site and send the appointment directly to the technician. Text messages will be responded as soon as possible. We recommend that you schedule directly on the site to avoid and dependencies.
ARRIVAL
If you are late for an appointment, it may be necessary to reschedule. Your technician will do his/her best to accommodate you. In order to ensure total relaxation and enhance treatment results, we encourage you to arrive 15 minutes prior to your spa service to allow time to change into a robe and slippers.
CHILD SAFETY POLICY
Children are only permitted in the salon or spa area when having a service. For safety reasons and insurance purposes, no child under the age of 12 may accompany you while you are having a service. We do not have the facilities to care for children. We love children, and we hope you understand, we cannot assure their safety in a professional environment. We also do not want to compromise the relaxation of our guests. YOUR UNDERSTANDING IS GREATLY APPRECIATED.
ATTIRE
We suggest you wear our provided robes when receiving ANY service. If you choose not to change, we will not be responsible for any damage to clothing.
WE CANNOT BE RESPONSIBLE FOR LOST OR DAMAGED CLOTHING. Most spa body treatments are enjoyed without clothing; however, please wear whatever is comfortable for you. During all treatments, the body is fully draped except for the area being worked on.
ATMOSPHERE
The spa offers each guest the chance to relax in a tranquil setting. While in the spa, we would appreciate you turning off your cell phone/pager; speak softly as a courtesy to others.
Please let us know your preferences, whether it is in the room temperature, volume of music, or massage pressure, so we can provide the most enjoyable service.
PREGNANCY
Let us guide you in selecting suitable treatments which take into consideration this special time.
JEWELRY & PERSONAL ITEMS
We cannot be responsible for loss or damage to personal articles, including clothing and accessories. When using the spa, please leave your jewelry at home.
GIFT CERTIFICATES
Spa Zazz boutique Gift Certificates cannot be redeemed for cash. Gift Certificates are non-refundable. The value of a Gift Certificate will not be replaced if lost, stolen, destroyed, altered or used without your permission. Gift Certificates must be presented at time of service. Gift Certificates should be used within one year of purchase date.
REDEEMING GIFT CERTIFICATE WON AT FUND-RAISER
If you are the recipient of a Gift Certificate you won or bid for at a charity event or fund-raiser, you must inform the Client Service Representative when you call to schedule your appointment.
FORMS OF PAYMENT
We reserve the right to change prices and services at any time without notification. We accept all Major Credit Cards, Travelers Checks, and Cash; but please, no Personal Checks.
RETURNS
Retail products may be exchanged with an original receipt within 14 days. We do not offer refunds or apply credit toward services for returned merchandise.
MISSION STATEMENT
We at Spa Zazz recognize the needs of each client. Our Philosophy gears towards health and wellness on a continuous basis. Our goal at Spa Zazz boutique is to help you to relax, reset from every day activities. Spa Zazz boutique will
continue this tradition into the future and remain among the nation's finest salons.
Spa Zazz of is committed to continuing education, and introducing our perceptive clientele to the latest trends in design, and new creative technologies developing in the beauty industry. We use the highest quality of product to ensure quality and value to your service.
We dedicate ourselves to the highest level of customer service.